We work with suppliers around the world to source high quality products. Our suppliers typically ship your items within 1-5 days of receiving your order. From that point it takes 3-14 days for your items to arrive within the US and 14 -30 days internationally.
As soon as your product is shipped you'll receive a tracking number so you can keep tabs of where your order is at all times.
Packages are shipped via USPS or other International First Class Priority Service.
Tracking may be unavailable for certain international locations dependent on the shipping company and is out of the hands of Time Space And Drums. We will provide you with a link to track your package online where applicable.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees may vary according to total weight of the shipment. We advise you to group your items in one order for lower overall shipping costs. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
United States Postal Service
All United States Packages are shipped via USPS, First Class, Priority Service. Tracking may be available for certain locations as mentioned previously.
International Shipping & Tracking
All international Shipping Packages are handled by Asendia International First Class Priority Service. More information and Tracking can be found here.
Returns & Refunds
All Time Space And Drums items are unique and made to order. Such being the case we cannot accept refunds for unwanted items for reasons such as not liking the item, wrong size or color. We take great pains to make sure every item is of very high quality before shipping each item, to assure the very best customer experience.
Damaged or faulty items may qualify for replacement or refund. However the buyer should return the faulty item within 14 days of purchase.